TERMS OF SERVICE

1. Agreement to Terms

By accessing or using the TWN Systems website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

TWN Systems provides technology consulting, software development, infrastructure management, and related services. Specific service terms are outlined in individual service agreements between TWN Systems and the client.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

3. Intellectual Property

Unless otherwise specified in a service agreement:

• All content on this website, including text, graphics, logos, and software, is the property of TWN Systems or its licensors.
• Open source software released by TWN Systems is governed by its respective licence (typically MIT or Apache 2.0).
• Client work product ownership is defined in individual service agreements.

4. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use services in compliance with applicable laws
• Not attempt to gain unauthorised access to our systems
• Not use our services for any unlawful or harmful purpose

5. Limitation of Liability

To the maximum extent permitted by Australian law, TWN Systems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

6. Indemnification

You agree to indemnify and hold harmless TWN Systems, its directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

7. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these terms by reference.

8. Governing Law

These terms are governed by the laws of Tasmania, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Tasmania.

9. Changes to Terms

We may update these terms from time to time. Material changes will be communicated through our website. Continued use of our services after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at hello@twn.systems or visit our contact page.